Etihad Airways has added a priority support layer to its corporate travel programme, Etihad for Business, under a new feature called Corporate Care.
The offering gives eligible member organisations enhanced assistance during disruptions, including priority rebooking, seat preference protection in the event of an aircraft swap or downgrade, and a dedicated account management team as a closer point of contact for day-to-day travel needs.
Etihad says it will also work more directly with Travel Management Companies to create a more joined-up support experience for corporate clients.
“When it matters most, your business deserves more than support. It deserves priority. Corporate Care is designed to give our Etihad for Business members an enhanced level of support and reassurance, particularly when unexpected disruption affects their travel plans. By combining priority assistance, dedicated account management and close collaboration with TMC partners, we are helping our customers navigate their journeys with greater confidence,” Javier Alija, Vice President Sales, Digital & Distribution at Etihad Airways said in a statement.
Organisations can find out more through their existing Etihad account manager or via the Etihad for Business website.
