Digital Dubai and the Emirates Group have signed a collaboration agreement that will give the airline and travel conglomerate access to the government body’s digital services ecosystem, including shared platforms, data services, and digital enablement tools.
The deal was signed by Matar Saeed Al Hemeiri, Chief Executive of Digital Dubai Government Establishment, and Amira Al Awadhi, Senior Vice President Human Resources at Emirates, in the presence of Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Airline and Group, and Hamad Obaid Al Mansoori, Director General of Digital Dubai.
The agreement covers systems integration, data exchange, and expanded use of shared digital platforms, with the stated aim of improving operational efficiency across Emirates Group and accelerating adoption of emerging technologies, including AI.
Al Hemeiri framed the deal as an extension of Dubai’s broader push to integrate public and private digital infrastructure. “Through this partnership, Digital Dubai is extending the adoption of its advanced digital platforms, products, and capabilities to support the Emirates Group in enhancing services, improving operational efficiency, and accelerating the adoption of emerging technologies, particularly AI,” he said.
Oliver Grohmann, Emirates Group’s Executive Vice President Human Resources, pointed to workforce benefits as the primary near-term goal. “We are proud to partner with Digital Dubai on this initiative, which aims to enhance the Emirates Group employee experience by accelerating processes, enabling real-time data processing, and removing friction for our workforce so that they can focus on the things that matter,” he said.
Grohmann added that the partnership’s ambitions go beyond internal efficiency. “Dubai is building integrated digital foundations meant to improve how people live and how businesses operate. We’re pleased to contribute to a more connected future, not only for our own workforce, but for the city and the institutions that call it home.”
The agreement also establishes performance standards and information security requirements aligned with international benchmarks, according to the announcement.
