Salik renews five-year tolling contract with TransCore

The deal, unchanged in financial terms, introduces new requirements around AI, cybersecurity, and sustainability as Salik expands beyond tolls into broader mobility services

Staff Writer
Salik renews five-years partnership with TransCore for tolling & technology
Image: Dubai Media Office

Article summary

AI Generated

Salik has renewed its five-year contract with US tolling firm TransCore, maintaining operating costs at 5–5.5% of annual revenues. The updated agreement adds requirements around AI, cybersecurity, and sustainability, and supports Salik's expansion into parking and other mobility payments.

Key points

  • Salik renews five-year tolling contract with US firm TransCore
  • Operating costs unchanged at 5–5.5% of annual revenues
  • New deal adds AI, cybersecurity and sustainability requirements

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Salik Company P.J.S.C. has renewed its five-year contract with US-based tolling technology firm TransCore, continuing a partnership that dates back to 2006, when TransCore helped design Dubai’s original tolling system.

The agreement was signed by Salik CEO Ibrahim Al Haddad and TransCore CEO Whitt Hall, in the presence of Salik Chairman Mattar Al Tayer.

The renewed contract will cover continued development of systems and technologies supporting Dubai’s toll operations, with plans to deploy artificial intelligence and advanced digital solutions to improve performance and future readiness.

Financially, Salik said there has been no material change from the previous contract. Annual operating expenses are expected to remain between 5% and 5.5% of total annual revenues.

The renewed agreement does, however, introduce tightened requirements around sustainability, governance, cybersecurity, maintenance, and business continuity, and provides for system upgrades to accommodate future initiatives.

“The renewal of our contract with TransCore builds on a long-standing relationship founded on technical expertise, innovation and collaboration, and marks an important step in the continued development of Dubai’s tolling system in line with the highest standards of efficiency, reliability and operational excellence. Over the next five years, we look forward to leveraging artificial intelligence, advanced technologies and digital solutions to further enhance the future readiness and performance of our operations, while strengthening Salik’s portfolio and expanding its application across a broader range of mobility services. Through this continued partnership, we aim to deliver greater convenience and seamlessness for customers, while supporting Dubai’s vision of a smarter, more integrated and sustainable mobility ecosystem,” Ibrahim Al Haddad, Chief Executive Officer of Salik said in a statement.

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“We value our long-standing relationship with Salik and the renewal of this contract reflects our shared commitment to building on the collaboration and achievements delivered over the years. In the coming years, we look forward to supporting Salik’s ambitions and vision to continue developing Dubai’s tolling system. We remain committed to leveraging our expertise and technological capabilities to deliver solutions and services in line with the highest standards of efficiency, quality and reliability, contributing to Dubai’s ambitious vision of developing an advanced, smart and sustainable mobility ecosystem,” Whitt Hall, Chief Executive Officer of TransCore added.

Beyond tolling, the partnership is intended to support Salik’s ambitions as a broader integrated payments platform, extending its reach into parking payments and other mobility services.