Etihad Credit Bureau, the UAE’s federal entity for credit information, has launched a Tenant Screening solution that allows private landlords to request the credit score of prospective tenants, with information shared only after tenants grant consent through UAE PASS.
The service was previewed by the Telecommunications and Digital Government Regulatory Authority (TDRA) and Digital Dubai at GITEX 2025 and went live via the Etihad Bureau mobile app in April 2026.
Etihad Credit Bureau is among the first entities to use UAE PASS as a consent channel, marking a step in the collaboration between the bureau, TDRA, and Digital Dubai to deliver digital solutions aligned to national objectives for zero-bureaucracy and digital transformation.
Etihad Credit Bureau launches Tenant Screening service in UAE via UAE PASS
The Tenant Screening service sits alongside Etihad Bureau’s existing Cheque Clearance Indicator feature, which has been enhanced with artificial intelligence to allow any cheque recipient to scan a cheque and assess its likelihood of being cleared, drawing on the issuer’s credit registry records. The bureau says the two tools are intended to build confidence across real estate transactions.
“Tenant Screening is an excellent example of the positive outcomes that result from close collaboration with our strategic partners in government and the private sector to deliver digital services that are practical, easy to use, and aligned with market needs. By integrating the sharing of trusted credit data through the well-established UAE PASS platform, along with enhancing cheque scanning with AI, we continue to boost transparency and confidence with new use cases in key sectors,” Marwan Ahmad Lutfi, Director General of Etihad Credit Bureau said in a statement.
“UAE PASS has evolved into a cornerstone of the UAE’s digital trust infrastructure, extending beyond digital identity to enable secure consent management and trusted data exchange. Our collaboration with Etihad Credit Bureau reflects a strategic step toward activating a responsible data economy, empowering individuals with control over their data while enabling its use to deliver more transparent, efficient, and user-centric services. This integration demonstrates how unified digital infrastructure can unlock new service models that connect key sectors, enhance confidence in digital transactions, and reinforce a seamlessly integrated government ecosystem. It is particularly impactful in vital sectors such as real estate, where trust, speed, and transparency are essential,” Hamad Obaid Al Mansoori, Director-General of Digital Dubai added.
“This initiative reflects the critical role of integrating national digital infrastructure with financial and credit services to develop advanced digital solutions that drive transaction efficiency and strengthen trust and transparency in the real estate sector. Leveraging UAE PASS as a secure consent management platform is in line with the UAE’s vision of building an interconnected digital ecosystem that enables trusted data exchange and empowers individuals and institutions to access seamless, efficient services. This collaboration between government entities and the financial sector further underscores the UAE’s commitment to advancing innovative digital business models that support the digital economy and advance the goals of digital transformation, digital governance, and the UAE’s future vision,” Eng. Majed Sultan Al Mesmar, Director-General of the Telecommunications and Digital Government Regulatory Authority (TDRA) further explained.
Etihad Credit Bureau has said it will continue to develop the Tenant Screening service in collaboration with the real estate sector and plans to introduce further use cases drawing on UAE PASS’s consent-based data sharing capability.
