OpenAI launches new ChatGPT health platform for medical records, wellness apps

Over 230 million people ask health and wellness questions on ChatGPT each week, according to OpenAI’s analysis of conversations

Staff Writer
Staff Writer
ChatGPT Health OpenAI
Image: OpenAI

Article summary

AI Generated

OpenAI has launched ChatGPT Health, a platform that allows users to connect their medical records and wellness apps to AI. It aims to help manage health information, providing explanations of test results and analysis of wearable device data. The service is available to subscribers outside of the UK and Europe.

Key points

  • OpenAI has launched ChatGPT Health, a platform for managing health information.
  • It connects medical records and wellness apps, but is not for diagnosis.
  • Enhanced privacy measures are in place, with data encryption and isolation.

OpenAI has launched ChatGPT Health, a platform that connects users’ medical records and wellness applications with artificial intelligence to help people manage their health information.

The company announced the service will provide access to users on Free, Go, Plus, and Pro subscription plans outside the European Economic Area, Switzerland, and the United Kingdom.

Over 230 million people ask health and wellness questions on ChatGPT each week, according to OpenAI’s analysis of conversations.

ChatGPT Health connects 230 million weekly users’ medical data with AI assistant

ChatGPT Health allows users to connect medical records and wellness applications including Apple Health, Function, and MyFitnessPal. The platform operates as a space within ChatGPT where conversations, files, and memories remain isolated from other chats.

“Health is designed to support, not replace, medical care. It is not intended for diagnosis or treatment,” OpenAI stated in the announcement.

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Users can ask the platform to explain test results, prepare for doctor appointments, or analyse patterns from wearable devices. Medical record integrations and some applications are available in the United States only.

ChatGPT Health to feature enhanced privacy for medical information

The company has implemented encryption and isolation measures for health data. Conversations in ChatGPT Health are not used to train OpenAI’s foundation models.

Health data remains in a dedicated space with separate memories. Information from health conversations does not transfer to other ChatGPT chats, though the platform may use context from non-health conversations when relevant.

Users can connect medical records through a partnership with b.well, which OpenAI describes as the network of connected health data for consumers in the United States. Apple Health integration requires iOS devices.

OpenAI worked with more than 260 physicians who have practised in 60 countries across dozens of specialties. These physicians provided feedback on model outputs over 600,000 times across 30 areas of focus over two years.

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The company created HealthBench, an assessment framework developed with input from practising physicians. The framework evaluates responses using physician-written rubrics that prioritise safety, clarity, escalation of care, and respect for context.

Medical record integration available through b.well partnership

Users can upload photos and files, use search, deep research, voice mode, and dictation within ChatGPT Health. The platform can reference connected information to provide responses based on personal health data.

Applications available in Health include Weight Watchers for meal guidance, AllTrails for hiking suggestions, Instacart for converting meal plans into shopping lists, and Peloton for workout classes.

Users can add instructions in Health to customise how the platform responds. These instructions apply only to health chats and can be updated or removed at any time.

OpenAI is providing access to a group of users initially and plans to expand availability to all users on web and iOS in the coming weeks. Users can join a waitlist to request access.

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