Flydubai and Amazon Web Services have announced a collaboration to advance the airline’s capabilities through cloud and artificial intelligence services.
The signing ceremony took place with Mohammed Hareb AlMheiri, Chief Procurement & Technology Officer at flydubai, and Werner Vogels, Chief Technology Officer at Amazon, in attendance.
The collaboration establishes a framework where AWS will support flydubai through structured innovation engagements.
AWS to support flydubai’s operations with generative AI and machine learning
The focus areas include generative AI for airline operations, data analytics, machine learning, and customer experience enhancement. The initiative will support the carrier’s services for growth.
“This initiative marks an important milestone in flydubaiโs digital evolution. Working with AWS, the world’s most comprehensive and broadly adopted cloud, will enable us to introduce new digital capabilities that enhance our operations and elevate how we serve our customers, further supporting our agile business model,” Mohammed Hareb AlMheiri, Chief Procurement & Technology Officer at flydubai said in a statement.
Under the collaboration, flydubai and AWS will develop and scale digital and AI use cases across the airline’s operations and customer journey.
Amazon Web Services to help flydubai scale digital capabilities across operations
By leveraging AWS’s cloud, AI and data analytics capabilities, the collaboration will accelerate the delivery of production-ready solutions that enhance efficiency and create value for customers.
“The aviation industry is at a pivotal moment where cloud technology, AI, and data analytics can revolutionise both operational efficiency and customer experience. Through this collaboration with flydubai, AWS will help accelerate innovation by creating more personalised journeys for customers. This is about using technology not just to solve today’s challenges, but to reimagine the future of aviation,” Werner Vogels, Chief Technology Officer at Amazon added.
The collaboration highlights flydubai’s commitment to investing in technologies and shaping a future for its operations, aligning with Dubai’s vision for innovation and initiatives.
